Terms

The website https://altamira.cseholidayapartments.com/ and all its material belongs to the company CSE Apartments S.L., with address at: C/Muñoz Olivé 1, 1º planta 4ºB. 41001. Sevilla (Spain).

Contact telephone number: +34 649 01 86 64 / +34 637 85 41 04

Email: cseinversiones@gmail.com

NIF: B90459371

AIM OF LEGAL NOTICE

CSE Apartments S.L., (hereafter the provider), which is responsible for the websitehttps://altamira.cseholidayapartments.com/, makes this document available to users in accordance with the obligations in Law 34 / 2002, about Information Society Services and Electronic Commerce (LSSI-CE). This aims to inform all users about the conditions of use of this website.

Any person accessing this website assumes the role of user and will be committed to the observance and strict compliance of the conditions included here, as well as any other legal condition that may be applicable.

The provider has the right to modify any type of information that may appear on the website, without previously warning or informing the users. The only requirement is that this information is published on the website.

RESPONSIBILITY

The provider is exempt from any liability arising from the information published on its website if this information has been manipulated or introduced by a third party.

From this website you may be redirected to content from websites of third-party. Since the provider cannot always control the contents introduced by third parties on this website, the provider will not take any responsibility for such content. In any case, the provider will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, and will inform the competent authorities.

The provider is not responsible for the information and stored content of forums, chats, blog generators, comments, social networks or any other sources that allow third parties to publish content independently on the website of the provider. However, in accordance with the provisions of articles 11 and 16 of the LSSI-CE law, the provider will collaborate with users, authorities and security forces in the withdrawal or blocking of any content that could affect or contravene the national and international legislation, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The website (including but not limited to its programming, editing, compilation and other necessary elements for its activity), the designs, logos, text and / or graphics are the property of the provider or, where appropriate, have a license or an expressed authorisation.

Regardless the intended purpose, the total or partial reproduction, use, exploitation, distribution and marketing requires in all cases a prior written authorization by the provider. Any unathorised use of the content of this website will be considered a serious breach of the rights of intellectual and industrial property of the provider.

The provider recognises the rights of industrial and intellectual property of the owners of the content. Consequently, the only mention or appearance in the website of content from other parties will not imply the existence of rights or any responsibility of the provider over these, or any endorsement, sponsorship or recommendation.

APPLICABLE LAW AND JURISDICTION

This website is subject to the Spanish legislation and in the case of a dispute or controversy derived from the use of this website both parties are subject to the jurisdiction of the courts of the city of Sevilla, (Spain). This expressed submission clause to the courts of the city of Sevilla will not be applicable in the case of a litigation with the website users who, according to current legislation they have the status of consumers, in which case both parties will be subject to the jurisdiction of the courts and tribunals of the residence of the consumer. In the same way, in these cases, the provider and the user may submit their disputes to the arbitration provided in the arbitration and defense legislation of consumers and users, and to the extrajudicial resolution procedures that are established through codes of conduct or other self-regulation instruments.

If you do not agree with the contracted services and you are a client from a country within the European Union, except Spain, you can go to the following link to make a claim: http://ec.europa.eu/consumers/odr/

TERMS AND CONDITIONS

Identity of the parties:

On the one hand, the supplier of the goods or services contracted by the user, CSE Apartments S.L., with registered office at C/Muñoz Olivé 1, 1º planta 4ºB. 41001. Sevilla, Spain, and CIF B90459371 with customer service telephone +34 649 01 86 64 / +34 637 85 41 04 and contact e-mail cseinversiones@gmail.com

and on the other,

All users who access the website https://altamira.cseholidayapartments.com/

And all users that hire the services marketed by CSE Apartments S.L., (hereafter, the services or the service), agree to be subject to these current general conditions. The user must read carefully these conditions before hiring the services provided.

General information:

https://altamira.cseholidayapartments.com/ is a platform that is responsible for organising and managing apartments accommodation reservations to offer the users an alternative to spend their free time.

The following is the contractual document that will govern the contracting of services through the website owned by CSE Apartments S.L.

The acceptance of this document implies that the user:

a. has read, understands and agrees this text.

b. is a person with sufficient capacity to act in contracting the services listed on the website.

c. assumes all the obligations included in this document.

These conditions will have an indefinite validity period and will be applicable to all reservations made through the website https://altamira.cseholidayapartments.com/

The provider has the right to unilaterally modify these conditions, without affecting the promotions, if applicable, in those services that were previously reserved before the modification.

The reservations will be valid exclusively for those users who have accepted in all the general and particular terms and conditions of sale. Without this acceptance, it will not be possible to complete the reservation process.

The specific conditions of sale vary depending on the reservation services.

The user must read the specific conditions of the selected service before proceeding to purchase the service. The specific conditions will be found in the relevant accommodation, prevailing these over the general conditions of reservation. The purchase process will be done in Spanish and English, although we will gradually expand to more languages.

Prices:

The prices of the products offered on the website will be expressed in the currency Euro (€). The prices indicated next to each product include VAT and can be viewed from the beginning of the reservation; such taxes will be detailed in the final summary before proceeding with the payment. If there is an offer, discount or promotion, it will be on this website and you can choose it. Our company has the right to make, at any time and without prior notice, all the appropriate modifications. Our company may update the website daily. Once the reservation is made, the agreed prices will be maintained.

Sometimes, on our website there is a cheaper rate for a specific service, product or stay. However, these rates may include restrictions and special conditions, for example, regarding cancellation and refunds. Please check carefully the information and conditions of the reservation, the service or product to be fully aware of the conditions before making a reservation or purchase.

Obvious mistakes due to technical or human errors are not binding when the price stipulated by the reservation is clearly derisory. In this case, the reservation will not be valid, and the contract will be canceled and terminated, returning the amount paid for it or offering the possibility to keep it paying the difference. We ask that if you detect that your reservation suffers from a contractual defect, please contact us to resolve this incident. For any information, the user can contact the customer service phone number +34 649 01 86 64 / +34 637 85 41 04 or the contact e-mail cseinversiones@gmail.com

Any payment made to the provider will result in the issuing of a invoice, in the name of the registered user or of the company name that he / she has provided at the time of making the reservation.

Aim of the contract:

The purpose of this document is to regulate the contractual relationship to proceed with the reservation requested and to offer personalized services between the provider and the user when the user accepts and clicks the relevant box during the online process. The contractual obligation to proceed with the reservation requested entails the provision of a specific product or service, in exchange for a specific price publicly displayed in the website.

Reservation procedure / how to buy:

Anyone with access to the Internet can complete a reservation or purchase.

The steps to complete a purchase are visible throughout the purchase process. The booking procedure through the website is as follows:

a) First, on the main page, select the dates of stay and the number of guests. After this, the different available options will appear so that the users can select the price and the package according to their needs.

b) Once the number of packages that you want to reserve is selected, the final price is shown. (In some cases you may opt for the selection of extra services that will have an additional cost, which you can see together with the price of the reservation).

By clicking on the book button you will see a form to introduce personal data related to the reservation and as well the bank card provided as a guarantee of the reservation. You will have a blank space to make the observations you consider appropriate. When completed, you must read and accept the privacy policy and the general and specific terms and conditions of the reservation (included for each type of accommodation).

Please check carefully the information of the reservation or service that you choose to know the specific conditions before making the reservation.

d) Verify of the information of the reservation by clicking on the "confirm reservation" button. When you click on it, the reservation will be formalised.

f) You will receive an email confirming the reservation, which will also include its information. This document confirms that the reservation has been made successfully and will serve as accreditation for any type of claim. If you do not receive this email check your "spam" account, as it may have been detected as spam. If you do not have a confirmation email, please inform us as soon as possible so that we can solve the problem.

h) Once we have received this and once we have confirmed that all the data is correct, we will process your reservation.

i) After formalising the reservation, the client will be requested to review the content of the reservation in order to identify possible errors in the data entered. To introduce your corrections, you can call our customer service telephone number +34 649 01 86 64 / +34 637 85 41 04 and can send an email to cseinversiones@gmail.com with the data of the reservation.

If for any reason the reservation cannot be completed, the amount paid will be refunded directly with the same payment method used by the user.

The provider is not responsible when the reservation is not completed as a result of the false inaccurate or incomplete data provided by the user.

We will adopt the measures required of a diligent merchant so that the reservation can be made within the agreed time.

By providing our service, although we try to make our service as accurate as possible, we cannot verify or guarantee that all information is accurate, complete or correct. We are not responsible for errors (such as manifest and typographical errors), interruptions (due to falls of the server (temporary and / or partial) or repairs, updates and maintenance of our platform or other reasons).

Once the reservation is made, if a modification is required, the user should contact the customer service telephone number +34 649 01 86 64 / +34 637 85 41 04 or contact is by e-mail at cseinversiones@gmail.com

Depending on the type of modification made, additional costs might incur.

Damage to the premises. Duties of the users.

If there are damages made to our premises or to some personal good or existing material in any premises, we will charge the costs through the payment method used to make the reservation.

Before proceeding to make the reservation and during your stay you must take into account the following considerations:

Check the rules of safety, coexistence and hygiene dictated by the management for the proper use of the establishment.
Respect the norms of use or internal regime of the tourist establishments, as well as to fulfill the prescriptions and particular rules of the places visited and the rules of the tourist activities.
Respect the establishment, the equipment and its facilities. To pay the amount of the contracted services at the moment of the presentation of the invoice in the establishment in the agreed conditions. The fact of presenting a claim is not an exemption to pay the users’ obligations.
Respect the culture and environment of the place.
Comply with the usual rules of social coexistence and respect for people, institutions and local customs.
Respect the dignity of the people who work in the tourist sector.

METHOD OF PAYMENT

Payment / reservation has to be made with credit / debit card. You can pay your stay or book any services provided with your credit card. We will use your card as a guarantee of reservation. (This depends on the type of price selected and the conditions of the reservation).